Bean Station Accessibility Statement

Accessibility Statement for Bean Station Utility District

This is an accessibility statement from Bean Station Utility District.

Measures to support accessibility

Bean Station Utility District takes the following measures to ensure accessibility of Bean Station Utility District:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Assign clear accessibility goals and responsibilities.
  • Fix reported website issues within 7 business days of the report

Conformance status

The  Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Bean Station Utility District is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Bean Station Utility District. Please let us know if you encounter accessibility barriers on Bean Station Utility District:

We try to respond to feedback within 1 business day.

Compatibility with browsers and assistive technology

Bean Station Utility District is designed to be compatible with the following assistive technologies:

  • Each browser and operating system is different and some updates may interfere with the practices we have in place. We are constantly monitoring the browser and operating systems to avoid any issues with our website.

Bean Station Utility District is not compatible with:

  • Some screen readers and visual aids may have mixed signals with some of the website backgrounds, if this occurs please ensure your screen reader and visual aid programs are updated, if issues still occur please report it to the web admin.

Technical specifications

Accessibility of Bean Station Utility District relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Bean Station Utility District , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Bean Station Utility District:

  1. Facebook and website backgrounds: Some content from Facebook may not include text alternative tags and some website background colors may cause interference with screen readers. because While we make every effort to make the site accessibility compliant, some attributes may need repairs after software updates. We make every effort to test this after each update to ensure compability.. We monitor the site and typically repair issues within 2-7 business days. If an issue is encountered please report the issue to the web admin, we will email you when the issue has been corrected..

Assessment approach

Bean Station Utility District assessed the accessibility of Bean Station Utility District by the following approaches:

  • Self-evaluation

Formal complaints

While we make every effort to make our website compliant with best accessibility practices, not all accessibility issues may be caught and fixed initially. Once a formal complaint is made, our team will do an investigation, fix the issue to the best of our ability and report back to the complaint for a follow-up. If further fixes are needed, we will continue to work until the issue has been resolved and the outcome is satisfactory.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Bean Station Utility District
Web and Marketing Team
Creative Director

Date

This statement was created on 11 May 2023 using the  W3C Accessibility Statement Generator Tool.


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Outage Reports

http://Bean%20Station%20Utility%20District
Bean Station Utility District️ 2 months ago

There is a Main Water Line break around the Red Barn area near Grainger High School. If you have water service around this area you may experience Water Loss or Low Pressure. Our crews is on site making the necessary repairs. Thank you in advance for your patience.

http://Bean%20Station%20Utility%20District
Bean Station Utility District️ 3 months ago

The water break on Helton Road has been repaired. We appreciate each and every customer and their patience while this repair was being completed. Air may be present in the lines if so, turn the faucet on in the bath tub and let the water run for 10-15 minutes. Thank you!